|
SPSS
Statistics
|
|
|
AGEGRP |
MGENDER |
FRIENDLINESS & COURTESY BY CLINIC STAFF |
PERSONAL INTEREST IN YOU & YOUR PROBLEMS |
HOW LONG WAIT FOR PROVIDER |
|
N |
Valid |
22538 |
22538 |
21649 |
21552 |
21103 |
|
|
Missing |
0 |
0 |
889 |
986 |
1435 |
|
Mean |
|
5.77 |
1.49 |
4.33 |
4.22 |
2.21 |
|
Std. Deviation |
|
2.107 |
.500 |
.861 |
.994 |
1.140 |
Frequencies
Frequency Table
AGEGRP
|
|
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
|
Valid |
A |
1452 |
6.4 |
6.4 |
6.4 |
|
|
B |
1616 |
7.2 |
7.2 |
13.6 |
|
|
C |
425 |
1.9 |
1.9 |
15.5 |
|
|
D |
1527 |
6.8 |
6.8 |
22.3 |
|
|
E |
3187 |
14.1 |
14.1 |
36.4 |
|
|
F |
3246 |
14.4 |
14.4 |
50.8 |
|
|
G |
6127 |
27.2 |
27.2 |
78.0 |
|
|
H |
4958 |
22.0 |
22.0 |
100.0 |
|
|
Total |
22538 |
100.0 |
100.0 |
|
GENDER
|
|
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
|
Valid |
F |
11562 |
51.3 |
51.3 |
51.3 |
|
|
M |
10976 |
48.7 |
48.7 |
100.0 |
|
|
Total |
22538 |
100.0 |
100.0 |
|
FRIENDLINESS & COURTESY BY CLINIC STAFF
|
|
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
|
Valid |
POOR |
181 |
.8 |
.8 |
.8 |
|
|
FAIR |
623 |
2.8 |
2.9 |
3.7 |
|
|
GOOD |
2667 |
11.8 |
12.3 |
16.0 |
|
|
VERYGOOD |
6574 |
29.2 |
30.4 |
46.4 |
|
|
EXCELLENT |
11604 |
51.5 |
53.6 |
100.0 |
|
|
Total |
21649 |
96.1 |
100.0 |
|
|
Missing |
System |
889 |
3.9 |
|
|
|
Total |
|
22538 |
100.0 |
|
|
PERSONAL INTEREST IN YOU & YOUR PROBLEMS
|
|
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
|
Valid |
POOR |
472 |
2.1 |
2.2 |
2.2 |
|
|
FAIR |
1007 |
4.5 |
4.7 |
6.9 |
|
|
GOOD |
2935 |
13.0 |
13.6 |
20.5 |
|
|
VERYGOOD |
5996 |
26.6 |
27.8 |
48.3 |
|
|
EXCELLENT |
11142 |
49.4 |
51.7 |
100.0 |
|
|
Total |
21552 |
95.6 |
100.0 |
|
|
Missing |
System |
986 |
4.4 |
|
|
|
Total |
|
22538 |
100.0 |
|
|
HOW LONG WAIT FOR PROVIDER
|
|
|
Frequency |
Percent |
Valid Percent |
Cumulative Percent |
|
Valid |
DID NOT WAIT |
5735 |
25.4 |
27.2 |
27.2 |
|
|
1-15 MIN |
9232 |
41.0 |
43.7 |
70.9 |
|
|
16-30 MIN |
3620 |
16.1 |
17.2 |
88.1 |
|
|
31-45 MIN |
1365 |
6.1 |
6.5 |
94.5 |
|
|
46-60 MIN |
688 |
3.1 |
3.3 |
97.8 |
|
|
>60 MIN |
463 |
2.1 |
2.2 |
100.0 |
|
|
Total |
21103 |
93.6 |
100.0 |
|
|
Missing |
System |
1435 |
6.4 |
|
|
|
Total |
|
22538 |
100.0 |
|
|
|
